
Some time when it sounds too good to be true there is got to be a catch. Several years ago we switched our phone service from Verizon to Vonage and saved about $200 a month on our phone bill. The only down side was the setup (getting the ATA installed, configured) and the quality of the calls was less then Verizon. But we were saving $2,400 a year. So it was worth the problems.
Then fast forward 4 years and we hear about MagicJack for only $20 per year. WOW only pay $20 for the whole year. How does that work. Well the first down side is you need to have a PC (desktop or laptop) running to get a phone call. So if you want 24 x 7 phone service then your computer need to be ON 24 x 7. OK! We already us a computer as a DVR so that is not big deal. So let do the free trial.
Just be careful when you sign up for the free trail you are prompted for all kinds of options. Big bold type in your face ads wanting you to up for 5 years and other stuff. Any of the options negate your free trial. So I was smart and avoided all the temptations.
The next problem, after a week of testing, was when we decide to go with the service and port our existing phone number to MagicJack. The FAQs say YES but but not now, we will in the upcoming months. That was eight month ago 1/2008. And here we are in fall 2008 and you can sitll not port your number to MagicJack. Hey we do not want to change our number. I like the phone number i have, it has been mine for 20 plus years. So does all of my friends, neighbor and family.
So now we want to return the free trail. So I want to uninstall the MagicJack software. Oh surprise there is NO uninstall. Who today, in 2008, does not have an uninstaller? Someone who wants too look at your system and serve up ads on your MagicJack control panel. Just check the “end user License agreement” it is full of all kinds of stuff that you should not agree to.
So the only way to remove the software is by hand, a good reference is here at uninstallmagicjack.com. What a pain to do this all by hand.
Then we try to sent the USB adaptor back using UPS to get a tracking number and proof of delivery and that’s right they only have a PO box (UPS will not deliver to a Po box). So now the only thing I can do is send it back US mail with a return receipt. We are waiting to see is the $49.00 ever hits my credit card.
Just a word to the wise…think long and hard before you jump on something like this. It is not worth the loss of privacy to have MagicJack watching who you call and what you do on you PC and then sell that info and delivering ads to your desktop. After all it is how MagicJack make more money to offset the low cost of the service.
It is just too high of a price to pay, and it wrong wrong wrong…